Reference

How a88o Handles Your Personal Information

Your personal data belongs to you. This policy explains exactly what we collect when you open an account or transact via bKash, Nagad, or Rocket, how we use it, and what rights you can exercise — subject to your local law and eligible region.

Account data protectionbKash, Nagad, Rocket payment dataCookie and device dataYour right to request or delete dataBangladesh-region eligibility applies
a88o How a88o Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Security and Your Account

We apply standard encryption to data in transit and at rest. Your mobile wallet details — whether bKash, Nagad, or Rocket — are never stored in plain text on our servers. Account access uses a one-time password sent to your registered mobile number each time you log in from a new device, which limits exposure if your password is ever compromised.

Encrypted Wallet Data

Your bKash, Nagad and Rocket transaction references are encrypted at rest. We do not expose raw wallet numbers in any account-facing interface or export.

Cookie Controls

We use session cookies for login continuity and optional analytics cookies to improve the mobile experience. Non-essential cookies can be switched off through your browser at any time.

Data Retention Limits

We keep your account data only as long as your account is active or as required by our compliance obligations. Closed accounts are scheduled for data purge on a rolling basis.

OTP Login Security

Every login from a new device triggers an OTP to your registered number. This means your account stays tied to the phone you registered with — not just a password.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, reach out through any of the channels below. We aim to acknowledge your request within a reasonable timeframe. Access and deletion requests are subject to identity verification before we act on them.

Live Chat Start a live chat from your account dashboard at any time. Confirm your registered phone number and we will pull up your data record directly.
Email Support Send your data request to our support email address listed in the account help section. Include your registered bKash or Nagad number to speed verification.
Account Settings Some data preferences — including cookie consent and marketing communications — can be adjusted directly inside your account settings without contacting support.

Common Questions About Your Privacy at a88o

Below are questions we hear most often from people in Bangladesh about how their personal data is handled on this platform. If your question is not covered, our support team can help via live chat or email.

We collect your name, phone number, email, and the mobile wallet you use — bKash, Nagad, or Rocket. We also log device and session data to keep your account secure.

We do not sell your personal data. We may share limited data with payment processors like bKash or Nagad to complete a transaction, or with service partners under strict data-handling agreements.

Send a request through live chat or to our support email with your registered phone number. We verify your identity first, then provide a summary of the data we hold on your account.

Yes. Submit a deletion request through your account settings or via email. We will act on it after identity verification, subject to any retention requirements under our compliance obligations.

Session cookies keep you logged in across pages on mobile and desktop. Optional analytics cookies help us fix loading issues. You can turn off non-essential cookies in your browser settings.

Access and eligibility depend entirely on your local law and the region from which you connect. We recommend checking what is permitted under your local regulations before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.